Pen-Y-Cae Surgery

Easter Closure


Pen-y-Cae Surgery will be closed FRIDAY 3rd April 2015 and MONDAY 6th April 2015 for Easter.

During this closure if you need help and advice telephone NHS Direct on 0845 4647 or visit the NHS Direct website 

If you have an urgent problem contact Gwent Out of Hours on 0845 600 123

In a life threatening emergency dial 999


Repeat Prescriptions


If you are taking regular medication you can order more by
posting your request to us or by bringing your request slip
to the surgery. Allow 48 hours for your repeat request.
Unfortunately, due to legislation, telephone requests for
medication cannot be made except for patients on our
housebound list who can ring after 2:00pm Monday, Tuesday,
Wednesday, Thursday and Friday.

Check before you order your medicines. Unused prescription

medicines cost Aneurin Bevan Health Board an estimated

£4million every year

Please register with the practice to use "my health online" to

access your medical record on line to enable you to book and

cancel GP appointments and to order your repeat prescriptions.

Call to reception for an application form. This method will replace

the practice websiite link with effect from 1st June 2013


Last Updated on Thursday, 04 December 2014 09:17

Welcome to Pen-y-Cae Surgery

Booking and Cancelling Appointments Online & Ordering your Repeat Prescriptions
This facility is now available to enable you to book and cancel your GP appointments at the surgery online, and also order your repeat prescriptions. You will need to complete a "my health online" request form at the surgery with proof of identity. You will then have an online account activated. With this account you will be able to access the following website:

Changes to Procedures 
When changes are introduced to practice procedures that affect patients, we will ensure that these are clearly explained, by means of it's brochure; waiting room noticeboard, individual leaflets or via this website.

Test Results
Please telephone for any test results after 2pm when receptionists are less rushed and have more time to attend to your needs.

I would like to remind all our patients that any information you give to any of the staff is confidential and will not be discussed outside of the surgery.

Disabled Patients
The Health Centre has full disabled access and facilities, and ample parking spaces.

Carers - Do you look after a family member, partner or friend who is ill, frail, or may have a disability, if you do please contact the surgery for more information, help and advice.