PLEASE NOTE THAT WEEK COMMENCING MONDAY 15th AUGUST 2016 EBBW VALE HEALTH CENTRE CAR PARK WILL BE CLOSED DUE TO RESURFACING FOR 4 DAYS. PLEASE USE ALTERNATIVE PARKING ALLOWING AMPLE TIME FOR YOUR BOOKED APPOINTMENT
Mobile telephone and e mails
Please could you help the surgery by ensuring we have an up-to-date mobile telephone number and e-mail address for you. This will help ensure that we are able to send you text reminders for your appointments and recalls or any other communications. Thank you.
Last Updated on Tuesday, 10 November 2015 12:35
If you are taking regular medication you can order more by
posting your request to us or by bringing your request slip
to the surgery. Allow 48 hours for your repeat request.
Unfortunately, due to legislation, telephone requests for
medication cannot be made except for patients on our
housebound list who can ring after 2:00pm Monday, Tuesday,
Wednesday, Thursday and Friday.
Check before you order your medicines. Unused prescription
medicines cost Aneurin Bevan Health Board an estimated
£4million every year
Please register with the practice to use "my health online" to
access your medical record on line to enable you to book and
cancel GP appointments and to order your repeat prescriptions.
Call to reception for an application form. This method will replace
the practice websiite link with effect from 1st June 2013
PLEASE ENSURE YOU ALLOW TIME FOR YOUR REPEAT PRESCRIPTION TO BE PROCESSED DURING THE CHRISTMAS PERIODLast Updated on Tuesday, 10 November 2015 12:48
Welcome to Pen-y-Cae Surgery
The Health Centre, Bridge Street, Ebbw Vale, Gwent. NP23 6EY
Telephone: 01495 304076 Fax: 01495 301020
When the surgery is closed and you require urgent care that cannot wait until the practice reopens contact Gwent Urgent Primary Care and Out of Hours Service 01633 744285
In an emergency such as difficulty in breathing, chest pain, sudden collapse, signs of a stroke, or severe bleeding - dial 999
For health information or advice contact NHSDirect Wales on 0845 46 47 or online www.doineedadoctor.wales.nhs.uk
Booking and Cancelling Appointments Online & Ordering your Repeat Prescriptions
This facility is now available to enable you to book and cancel your GP appointments at the surgery online, and also order your repeat prescriptions. You will need to complete a "my health online" request form at the surgery with proof of identity. You will then have an online account activated. With this account you will be able to access the following website:
Changes to Procedures
When changes are introduced to practice procedures that affect patients, we will ensure that these are clearly explained, by means of it's brochure; waiting room noticeboard, individual leaflets or via this website.
Please telephone for any test results after 2pm when receptionists are less rushed and have more time to attend to your needs.
I would like to remind all our patients that any information you give to any of the staff is confidential and will not be discussed outside of the surgery.
The Health Centre has full disabled access and facilities, and a dedicated parking space.
Carers - Do you look after a family member, partner or friend who is ill, frail, or may have a disability, if you do please contact the surgery for more information, help and advice.